pineryresidences.officialsite.com.sg is an independent marketing website for Pinery Residences in Tampines West. This policy sets out what personal data reaches the Sales Concierge, why it is used, how long it is kept and how to have it corrected or removed.
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What Pinery Residences Enquiries Contain
Personal data is collected when you choose to contact the Sales Concierge, through the enquiry form, by phone or WhatsApp on 6200 6220, or by email to pineryresidences@officialsite.com.sg. An enquiry form carries:
- your name, mobile number with its country code, and email address;
- the home size and enquiry type you select;
- any preferred date, time or message you add;
- the page the form was sent from.
Figures entered in the TDSR, progressive payment and stamp duty calculators are processed in your own browser and stay there.
How Your Pinery Residences Enquiry Is Used
The Sales Concierge uses your details to reply to you and to do what you asked: sending the price list, the e-brochure or the floor plans, arranging a showflat appointment, or answering a question about Pinery Residences or its financing. Your data is used for those purposes only.
Enquiries are checked by Cloudflare Turnstile, recorded securely in a Cloudflare database and emailed to the Sales Concierge through Resend, an email delivery service; these providers process the details only to deliver the enquiry.
How Long Pinery Residences Enquiries Are Kept
Enquiry records are kept for up to 12 months and then deleted automatically. You can ask for deletion at any time by writing to pineryresidences@officialsite.com.sg, after which further messages stop.
Your Rights Under the PDPA With Pinery Residences
Under Singapore’s Personal Data Protection Act, you may ask what personal data is held about you, have errors corrected and withdraw your consent. Send any such request to pineryresidences@officialsite.com.sg; it will be answered within a reasonable time, and once consent is withdrawn, messages about Pinery Residences stop.
Cookies on the Pinery Residences Website
Cookies are limited to those the hosting provider and Cloudflare Turnstile need to deliver and secure the pages, and those the web-font provider uses to serve the typefaces. They are never used for advertising or profiling.
When a page is viewed, the site logs the visitor’s IP address, approximate location, network provider, browser type and the pages viewed, to measure traffic and protect the site from abuse; these records are kept for 90 days and then deleted automatically.
Your Data Stays With the Pinery Residences Sales Concierge
The Sales Concierge holds enquiry details for these purposes alone; they are never sold, rented or handed to anyone for their marketing.
Changes to the Pinery Residences Privacy Policy
When this policy changes, the date at the top changes with it. Questions are welcome at pineryresidences@officialsite.com.sg or through the contact page.